Delivery

Delivery

Delivery is free to addresses in mainland UK only - for Highlands, Islands and overseas please contact us.
 
All items will be delivered to your doorstep. It is the customer's responsibility to ensure they have the capability to get the product through any doors and into the home, and to assemble it if required. If our staff/representatives are requested to place the products in a particular room (assuming adequate access) it is the customer’s responsibility to supervise this and be aware of the possibility of damage to doors, frames and walls etc.
Fig Interiors can accept no liability for any damage that occurs inside the house.

 

Delivery Times

All delivery dates and times quoted are approximate. Whilst every practical effort will be made to accommodate customer’s requirements, no guarantee of time can be given. In some cases, the delivery times we quote are subject to our suppliers having the product in stock; on popular lines they occasionally run out. When this happens, we let you know as soon as possible to avoid inconvenience.
Where a delivery date has been agreed with our carrier but the customer isn’t present to receive the delivery we reserve the right to charge the customer a minimum of £25 to cover part of the cost of failed delivery. No claims will be accepted for inconvenience, loss etc. caused by unexpected or unavoidable delays in delivery.
Cancellation will not be accepted once goods have been reserved, stored, cut or despatched by ourselves or by our suppliers. If you need to return your purchase to us for any reason, the goods must be securely and adequately wrapped for transport as couriers may refuse to collect. We will only pay the cost of return if agreed beforehand.
Orders are accepted only on this basis.